Contact information

DermaTech UK — Contact Us

We're here to help. Whether you have a question about your order, need assistance with a return, or just want to know more about our products, our team is available around the clock to support you.

Get in Touch

Email support@getdermatechuk.com We aim to respond to all emails as quickly as possible.

Phone +1 786 619 8827 Available 24 hours a day, 7 days a week, including holidays.

What Can We Help With?

  • Order Questions: Wondering about the status of your order or need to make a change? Reach out with your order number handy and we'll sort it out.
  • Returns & Refunds: Need to start a return? Contact us first to receive your return address and instructions. Full details are available in our Refund Policy.
  • Shipping Questions: Curious about delivery times or want to check on express shipping options? We're happy to help.
  • Product Questions: Have a question about ingredients, usage, or which product is right for you? Get in touch and our team will point you in the right direction.
  • Anything Else: No question is too big or too small. If you're not sure who to ask, just reach out and we'll take it from there.

Our Promise

We know that reaching out with a question or concern isn't always convenient, which is why our team is available 24/7, every day of the year. No automated runaround, no waiting days for a reply during business hours only. Just real support, whenever you need it.

We're always happy to hear from you.

Email: support@getdermatechuk.com Phone: +1 786 619 8827